OBS connection fails constantly

Sipher

New Member
Good afternoon all.

For the past 2 weeks or so, I've been having a ton of issues, I believe to be OBS-related. One random day, I started seeing the "Could not access the specified channel, or stream key, please double-check your stream key. If it is correct, there may be a problem connecting to the server." error message. The streams would cut off abruptly, and restarting OBS and re-starting the stream only managed to get me online for about 20-30 mins, before the connection became choppy AF again, and I was ultimately kicked out.

After updated the stream key a few times, disconnecting and reconnecting my twitch account, the particular message went away, but the connection issue persists: I am unable to stream without issues for more than 5-10 mins, sometimes even less. Once or twice, the stream will even start straight away with 0 Kbps bitrate or won't connect at all to begin with

I am including the log file from my latest attempt, but really I am at my wits end with this one. I have had a look online, and although a lot of people seem to offer setting changes, none has helped the situation. Originally I thought there were issues with my internet connection, but my ISP confirmed that one outage they had was a few days AFTER the connection issues started, and they sorted it out. So the internet connection is generally solid (ookla tested with no issues, and I have the internet Connection Monitoring extension on Chrome which shows a few latency spikes, but nothing major), I have updated drivers, I am on the latest OBS version (although the issues started before I updated OBS), I have fiddled with the Advanced Network settings and the Stream settings as much as I can, but my technical savviness is as good as the online info I read unfortunately.

Any ideas/help would be muchly appreciated! :)

Latest log file - https://obsproject.com/logs/cxD71RdBRtHESDlA
 

prgmitchell

Forum Moderator
Regardless of what your ISP says, this sounds like it is entirely an issue with your network. A speed test is not measuring either the speed or stability to the server you are streaming to so it doesn't give any useful info. This connection guide covers all the advice we have, feel free to post your results from the TwitchTest program that is recommended in the guide but I expect they will not be great.

 

Sipher

New Member
Regardless of what your ISP says, this sounds like it is entirely an issue with your network. A speed test is not measuring either the speed or stability to the server you are streaming to so it doesn't give any useful info. This connection guide covers all the advice we have, feel free to post your results from the TwitchTest program that is recommended in the guide but I expect they will not be great.

Thank you for the response. I am speaking again with my ISP, I don't see them really fixing this, but I will wait till tomorrow as they advised, and will give the guide a read.
 
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