First Stream on a new much better PC

CTMFSparky13

New Member
I had other devices installed for a bit like the speakers but took them out cause they kind of sucked anyway. Most of the junk that came with the pc bundle are RGB and I already swapped the mouse back to my normal one and have the keyboard lights off. If that may also be causing excessive power draw even turned off I'll put my old one back in.

MOBO information is a Dell 0C96W1 A02 assuming I'm reading my information correctly.

I installed the Tree Viewer. Definitely more in-depth. What am I looking for on there? It's a lot of data and text to try to scan through.
 

rockbottom

Active Member
Is everything operating at the proper speed(s)?

It's a Dell so the mobo is more than likely proprietary/custom built, looks like it's in a Optiplex 7060?
 

CTMFSparky13

New Member
The maximum and connection speeds for all the devices match. The capture is listed as high-speed, the mic is listed as full-speed (port is listed as high-speed only. could this be an issue?), the keyboard and mouse are in the 2.0 ports and are both low-speed.

Yes it's an Optiplex 7060. Doesn't match up point for point with the manual "diagram" that I found online as far as ports etc go. A lot of the stuff on the "rear connectors" toward the top seem to be disconnected or not there period. The display ports for example don't work. They instead seem to be down in an expansion slot but there's 3 more as opposed to 2 that the diagram online shows.

Admittedly haven't cracked open the case to look at the internals. Maybe I should. If none of that matters though then that's one less worry
 

rockbottom

Active Member
All of my USB3 devices are listed as Super-Speed. All of the USB2 devices are High-Speed.

1730569551849.png

I found some thumbnails of the mobo, sites looked shady, won't click on them.
 
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CTMFSparky13

New Member
i found one site that has these listed as the expansions
Expansion Slots PCI Express, M.2, PCI Express x16

But I'm guessing mine may vary due to it being a rebuild? Should I pop open the case and take a picture?
 

rockbottom

Active Member
Different sub-system.

Not sure what a picture is going to do. Tech specs plus the User or BIOS manual would be better. Doesn't that builder stand behind their rebuilds?
 

CTMFSparky13

New Member
What tech specs do you need? I found a setup and specs guide for the base tower on Dell's website. Would you like that?

The seller has good reviews which is why I went with them. Didn't know if a picture would make it more visually easy to recognize any ports for adding in USB hub.
 

rockbottom

Active Member
They should have support that can help. I really don't want to deal with anything Dell. They do things their way & it's generally a nightmare for the end-user to service.
 

CTMFSparky13

New Member
Gotcha. So I'd be basically asking them if the motherboard is capable of having more USB roots installed to help with the USB power management issues?
 

CTMFSparky13

New Member
Further analysis with the tool tells me the capture card, although plugged into my USB3.0 port with a blue cable (which should indicate 3.0 correct?), is registering as only a 2.0 device on port 7...
Companion port 23 is supposed to be the 3.0 port. Shouldn't it be showing up there? Would that mean the cable is the problem?
Cause if not, then i still have no idea what I'm looking for on there
 

rockbottom

Active Member
Further analysis with the tool tells me the capture card, although plugged into my USB3.0 port with a blue cable (which should indicate 3.0 correct?), is registering as only a 2.0 device on port 7...
Companion port 23 is supposed to be the 3.0 port. Shouldn't it be showing up there? Would that mean the cable is the problem?
Cause if not, then i still have no idea what I'm looking for on there

Here's the screenshot you posted, Ports 23 - 26 should be the (4) USB3 ports located on the mobo I/O Panel in the back of your PC.
Everything else (1-22) is more than likely USB2. Verify with the Tree Viewer, click on a Port, look at info provided to the right.

1730586564673.png
 

koala

Active Member
Your capture device is a USB 3 device, if it has a blue jack. If its jack isn't blue, it's not a USB 3 device. The cable also has blue plugs, if it is a USB 3 cable. Try a different cable, may be the existing one is defective.

If you're unable to make your capture device run with USB 3 speed, it's running with USB 2 speed. With this speed, the highest resolution that can be properly transferred is 1920x1080 @ 30 fps. 60 fps is too much. If you're only able to run with USB 2 speed, check the source properties in OBS and select 30 fps to avoid 60 fps, even if your console supports that. Lower resolutions might be possible to run with 60 fps, but that's a thing to experiment.
 

CTMFSparky13

New Member
Here's the screenshot you posted, Ports 23 - 26 should be the (4) USB3 ports located on the mobo I/O Panel in the back of your PC.
Everything else (1-22) is more than likely USB2. Verify with the Tree Viewer, click on a Port, look at info provided to the right.
So from what I added here, it looks like the device itself was listed online as faulty advertising as usual. It's only High-Speed maximum capable? Despite being listed as a 4k60fps capable device...

not surprising to find shady listings on amazon. I was on a budget though to get gear to start. Probably a sign to just get a different device instead then if that's the case since this seems incapable of actually holding up
 

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MrGhost

Member
So from what I added here, it looks like the device itself was listed online as faulty advertising as usual. It's only High-Speed maximum capable? Despite being listed as a 4k60fps capable device...

not surprising to find shady listings on amazon. I was on a budget though to get gear to start. Probably a sign to just get a different device instead then if that's the case since this seems incapable of actually holding up
You don't have the wrong idea buying a used computer. But you set your sights where to low. You could have gotten a Ryzen 12/24 core computer with a 2070s graphics card for right around 1000...2 years ago almost (got one like that in 2023 january). You just have to learn what you want to get .

I will say that this computer I described is the best. It has the graphics card which has 14000MHz, and this compares to other graphics units such as my MiniPC with Ryzen and AMD Vega Graphics which are only 2100MHz, and for reference, they blow my old Lenovo away performance wise. The old Lenovo (2015) (Intel 4920HQ NVIDIA 960) won't even play the graphics games. This new thing plays them with sparkle and precision (talking about the AMD 2100MHZ Vega Graphics).

Then step up to the real graphics card the 2070s, and it will play Minecraft with ray tracing with no problems (as long as you install the driver and software from Gigabyte which controls it).

The thing about the graphics cards and graphics units is the #1 resource drag on any computer is from the graphics. So the moment you improve your graphics (some people say they don't intend to game) you improve their entire computer's performance.

I have been having major problems with audio work, which is what I do mostly, music, in the new MINI-PC, because it doesn't have the resources to complete the graphics I use just moving around in my DAW and my desktop, with all the plugins in my DAW and also streaming in OBS. So I get audio static buffer problems.

You don't want to try and run an old computer to do the things you are doing. The lenovo was often very shaky. You want to make sure you are using the high performance option in graphics for your OBS. I doubt you will be able to do much with something so old and I am surprized you spent that much on it. My newly bought used MINI PC does handle a lot, like I said, and what cost? I bought it used for just about 400 dollars. An AMD 5900HX and 32GB Ram in it, with 6 USB + a USB C, HDMI and Display Port, ethernet, mic in, headphone out, intel 6.0 wifi/bt 5.2, 3 spaces for disks (1 m.2 and 2 sata ports) (and no disk drives or monitor came with it). Like I said it is very competent, but still not as good as that larger desktop PC I use for music and music streaming with the 12/24 Ryzen 3900XT and the NVIDIA 2070s.
You just gotta search by processor, and look at the graphics and how many USB. There's tons of good items out there.

Slimbook MINI PC I think was about 2021...have to look up when AMD came out with 5900HX.
Ryzen 3900 with 2070s was older than that, probably 2019 or 2020.
The Lenovo was 2015.
 
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koala

Active Member
@MrGhost While it's not wrong what you write per se, it's not helping the point of this topic. The OP has an issue he needs to solve (bad console capture). While discussing possible causes, it came up that it runs on newly acquired 2nd hand hardware. In such a case, where "it didn't work even once before", you need to question that hardware, what I did. The comment on the price/performance ratio was just a side remark. The hardware itself, if functioning correctly, is solid and was in broad use at the time, so no issue itself. He wants streaming a console, so no high GPU performance requirement. You don't need to extend that hardware part of the discussion. For OBS processing a capture device gaming console image and a simple scene setup, a GTX 1050 is sufficient.

The real cause of the issue turned out to be the USB capture device. That has nothing to do with the base computer hardware.
In case you want the crucial (and only required) posts in this thread, its:
#1 (description of issue, including logfile)
#2 (indication that it's something with USB bandwidth)
#21 (link to proper USB visualizer)
#36 (proof that it's the real USB speed isn't what was advertised for the device)
 
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rockbottom

Active Member
Capture Device is bad no doubt but it looks like it was still connected to a port that was operating @ USB2.0 only.

USB3.1 connected to USB2.1 Port
1730643100196.png

The same device connected to USB3.1 Port
1730643442203.png

OP
1730643582735.png
 

MrGhost

Member
I also have a computer with a similar hardware, which works pretty well just for sending OBS across the LAN here. This is the Razer and I think it's the 1060 in that one. SO it is probably an ok computer. You know I didn't ever try a USB capture card or anything but it works ok for just sending the games across the network. So best of luck. Oh I think the processor is an intel 7700 HQ (maybe) the razer 17 (2017) pro.

No I never tried the capture card route for capturing video. Can't get a reference like that from me.
 
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