Question / Help when i plug my roxio in it just shows a blue screen

C

Cullen

New Member
the title says it all when i try to use my roxio hd capture pro it just shows a blue screen but people say roxio works with this release of multiplatform on windows
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Could you include a log file of the problem? Roxios should work. Is the device plugged in to it active?
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Okay, follow these instructions and see if it helps:

1.) Close OBS if it's open.
2.) Open the roxio software and get the roxio to display
3.) Close the roxio software
4.) Open OBS again and see if it works.

Weird instructions I know, but it basically resets an internal setting to cause the device to output with different encoders. There's no real choice for the time being without their actual API (which is probably proprietary)
 
C

Cullen

New Member
so i have no idea what happened but OBS just shows the roxio now like i reopened OBS to start yourinstructions and now i can see my ps4 and im really confused but i appreciate the help! and im really glad i dont have to use xsplit... gross
 
C

Cullen

New Member
So does anyone know how to make OBS record the sound from my roxio? because it isnt picking up the roxios sound
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Follow those instructions if you haven't; it should fix the sound.
 
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