When I connect Atem Mini Pro on OBS, I get no sound or terrible sound quality.

[Dihelson Mendonca]

Hello, fellows, please help me with that: When I connect Atem Mini Pro as a capture device in OBS for recording or streaming, I have excellent image, but either I get no sound, or a very bad sound that is unusable to record through OBS. My Laptop runs Windows 10 latest version, Atem Software latest version, ( version after 9.... ) I listen perfectly well sound on HDMI output of Atem Mini Pro, excellent quality. The Atem mini pro is connected through a USB-C to USB 3 to the laptop. When I add Atem Mini Pro as a new device capture, the image is fine, but the audio is unusable ( Extremely horrible, or no sound at all ). Why ? Thanks for any help.

 

[Giridharan]

IN Add Source

add Audio Input Capture
select device: Black magic Design

 

[REDDDDY]

I am facing same issue.
My Atem Mini Pro is connected to my PC via USB type C.
I have raspberry pi connected to my atem mini pro via HDMI 1 of the 4 HDMI inputs.

On my OBS, I have added atem mini pro as Video Capture Device.

The problem is that, there is no audio coming from my raspberry pi through the hdmi feed.

I have already turn ON audio on the said HDMI input on my atem mini pro.