Using the Virtual Camera makes programs like Discord crash

[Gerardo G.]

I use a laptop with Windows 8.1 (64bit). I open OBS Studio 26.1 and I start the virtual camera. After that, I open the Discord program (73806). Then, I go to the server, I select a voice channel, activate my webcam, and select OBS Virtual Camera. When I do that, Discord crashes (the whole window becomes dark gray) and restarts. If I select a different webcam instead, it doesn't crash

What's the problem? How can I fix it? I really need to use the virtual camera on Discord.

PS: The same thing happens when I use the virtual camera on Jitsi Meet through Firefox 84.0.1 (the web browser crashes), but if I use the virtual camera on Jitsi meet through Opera 73.0 instead, it doesn't crash.

 

[specular]

Hi Gerardo,
i've your same problem, i do a lot of test, and i solved, my solution work for me by change resolution settings on obs of my laptop webcam, try to change the base resolution to 1920x1080, for me i must change base resolution and effective resolution to 1080p 60fps bicubic

 

[BluePeer]

discord force a webcam to very specific raw format data resolution/fps/....
I don't know what discord makes if the cam not follow the order and say NO i am fix
it looks like Discord itself does not know it too and crash

 

[Gerardo G.]

Thank you both. I fixed it thanks to specular's information!

I went to Settings and then Output. I checked on Advanced on Output Mode. Then I checked on Rescale Ouput and selected 1092 x 614. After that I was able to use the virtual webcam on Discord without it crashing.

I hope other's on the video call will still see my resolution OK. I have to check on that.

PS: Can I change the heading of the thread, so it now says [SOLVED]. I don't know how to do that.

 

[JemTheKiwi]

I am having the same problem, I tried fixing all kinds of settings but nothing works. Any additional fixes I can do? I've tried everything you two have said works.

 

[snes101]

Thank you both. I fixed it thanks to specular's information!

I went to Settings and then Output. I checked on Advanced on Output Mode. Then I checked on Rescale Ouput and selected 1092 x 614. After that I was able to use the virtual webcam on Discord without it crashing.

I hope other's on the video call will still see my resolution OK. I have to check on that.

PS: Can I change the heading of the thread, so it now says [SOLVED]. I don't know how to do that.

I am really new to this so.................could u please specify that in which setting did u go..............settings of discord or OBS ;w;
sorry for asking this.

 

[Gerardo G.]

1. On OBS, take a look at the top menu bar.
2. Click on "File".
3. Click after that on "Settings".
4. After that, click on "Output".

Once you're there, just follow what I mention in my message @snes101 . Hope it works!

 

[snes101]

1. On OBS, take a look at the top menu bar.
2. Click on "File".
3. Click after that on "Settings".
4. After that, click on "Output".

Once you're there, just follow what I mention in my message @snes101 . Hope it works!

Thank you sooooo much TwT it workesssss

 

[DAMBOND]

here are my settings but it keeps crashing, where is the problem?

(edit )well I don't know how I did it but I fiddled with the output settings (the resolutiuons) then I put them back by default and it works

 

[itsdefrag]

Just wanted to reply and confirm this is a resolution scaling issue of some sort. I follow a similar fix above, however what I did was this:

1. Whatever scene collection my webcam is in, I duplicated the scene collection and named it Discord
2. I then duplicated my scene profile, named it Discord also
3. I removed all the extra scenes from the new (now called "Discord") scene collection I made
4. Then, I went into Settings, Video (not Output) and changed the output resolution (one below the very top) to 1280x720p. I also tried the above resolution, it worked, so the idea is to just find one that is low enough for Discord to accept it I suppose
5. I also horitonzally flipped my camera since Discord likes to mirror it for no reason? OK Discord


Ran Virtual Cam, turned on camera, worked a treat. Nothing else worked, this worked right away. Now I've a Discord profile (to handle the output resolution) and scene collection (to simplify my OBS setup to just webcam) set so when I know I'm hopping on a call, I switch over in OBS, and I am good to go.