Question / Help PC Crashing when using Elgato

TheLimeFilms

New Member
Hello, all!
I am reporting this issue to the OBS forums because I figured some of you would know some information about this bug. It is not directly OBS related I think but whenever I try to use Elgato to record/stream with my Switch it will crash my computer. Now, recently I had been having an error about not using a USB 3.0 port, I figured out that this was probably because I was using a USB 2.0 cord. I have ordered a USB 3.0 cord that should be arriving tomorrow. The problem that I've been having though is that this issue that I've run into happened when I had been using a USB 3.0 cord. When recording/streaming for a while my PC would just reboot for no reason at all. I have tried to figure out the error but have come to no conclusive cause.
My computer specs are:
AMD Ryzen 7 1800x Eight-Core Processor (3600 MHZ)
MOBO: MSI B350 PC-MATE
COOLER: Masterair G100M
GPU: Nvidia Geforce GTX 1060
RAM: TeamGroup x2 8 GB (2400 MHZ)
PSU: EVGA Supernova NEX 650W
2TB Hard drive
250GB SSD

Capture Card: Elgato HD60S

If anyone needs more information please let me know :)

Thanks,
TheLimeFilms
 

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