OBS freeze / Lag / Stops but no crash report - 10 times a day

G

Geschmeugen

New Member
Hi!

i will attach a log. OBS doesnt work since 2 weeks. After a while the sound gets very laggy and crunchy. than it freeze. Every day every stream. sometimes after 10 min - sometimes after 4 hours. i have to restart it 10 times a day. Not good for a full time streamer. Any Ideas? I have none anymore



Regards

Geschmeugen
 

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  • 2022-06-15 15-30-47.txt
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PaiSand

PaiSand

Active Member
Make sure you have updated drivers for everything. Even the BIOS if it's needed as you're using Win11. If you're not confident doing a BIOS update yourself, please ask a trusted technician near your home.
Windows 11 for some people causes issues and it's not recommended using it for now.

And from the analizer:
Your log contains no recording or streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:

1) Restart OBS.
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Send that link via this troubleshooting tool or whichever support chat you are using.
Click to expand...
 
PaiSand

PaiSand

Active Member
The log shows no issues but for a browser source pointing to ribbonapp.
Test it without this browser source and see if still happens.

Look if there's a unknown (or known) process wich may be interfering with OBS this way.
If still happens, try doing a clean install of the video drivers.

Your issue is extremelly weird. Also check the crash report folder if for any chance there's a report. You can access it from within the Help menu.
 
G

Geschmeugen

New Member
thx for help.

i dont know whats that ribbonapp. I use my self created alerts as browsersource and these soundboard browsersource. but i can try without and see what happen.

my crash folder is comoletly empty because of no "official" crashes.

i will post here again what happen when i stop the alerts
 
G

Geschmeugen

New Member
seems that the problem is solved. the browser source was an alert by stream elements. but i dont know why they use this ribbonapp... i dont know that site. At the moment its super stable so i hope it will work now . thx for help
 
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