Question / Help OBS crashes on DELL laptop.

[el_mika]

Hello,
Please, help. Before in 2019, I used to use this programme without any issues but in 2020 I receive an error every time I try to load OBS. Basically, it says that OBS has crashed and if I want to post the log in a clipboard. I`ve tried installing a fresh copy of OBS and Microsoft Visual C++ but no luck. My laptop otherwise is working fine just OBS. Please have a look at it. I also include my log. Thank you for your time.

**LOG**

20:44:43.379: CPU Name: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
20:44:43.379: CPU Speed: 1800MHz
20:44:43.380: Physical Cores: 4, Logical Cores: 8
20:44:43.380: Physical Memory: 8089MB Total, 2539MB Free
20:44:43.380: Windows Version: 10.0 Build 18362 (revision: 657; 64-bit)
20:44:43.380: Running as administrator: true
20:44:43.380: Aero is Enabled (Aero is always on for windows 8 and above)
20:44:43.382: Windows 10 Gaming Features:
20:44:43.382: Game Bar: Off
20:44:43.382: Game DVR: Off
20:44:43.382: Game DVR Background Recording: Off
20:44:43.382: Game Mode: Off
20:44:43.393: Sec. Software Status:
20:44:43.397: Windows Defender Antivirus: disabled (AV)
20:44:43.397: Avast Antivirus: enabled (AV)
20:44:43.399: Windows Firewall: enabled (FW)
20:44:43.407: Current Date/Time: 2020-03-01, 20:44:43
20:44:43.407: Browser Hardware Acceleration: true
20:44:43.407: Portable mode: false
20:44:45.493: OBS 24.0.3 (64-bit, windows)
20:44:45.493: ---------------------------------
20:44:45.497: ---------------------------------
20:44:45.497: audio settings reset:
20:44:45.497: samples per sec: 44100
20:44:45.497: speakers: 2
20:44:45.518: ---------------------------------
20:44:45.518: Initializing D3D11...
20:44:45.518: Available Video Adapters:
20:44:45.561: Adapter 0: Radeon (TM) 530
20:44:45.561: Dedicated VRAM: 4285710336
20:44:45.561: Shared VRAM: 4241356800
20:44:45.561: output 0: pos={0, 0}, size={1920, 1080}, attached=true
20:44:45.562: Adapter 1: Intel(R) UHD Graphics 620
20:44:45.562: Dedicated VRAM: 134217728
20:44:45.562: Shared VRAM: 4241356800
20:44:45.571: Loading up D3D11 on adapter Radeon (TM) 530 (0)
20:44:46.050: D3D11 loaded successfully, feature level used: b000
20:44:46.050: D3D11 GPU priority setup success
20:44:49.692: ---------------------------------
20:44:49.692: video settings reset:
20:44:49.692: base resolution: 1920x1080
20:44:49.692: output resolution: 1280x720
20:44:49.692: downscale filter: Bicubic
20:44:49.692: fps: 30/1
20:44:49.692: format: NV12
20:44:49.692: YUV mode: 601/Partial
20:44:49.692: NV12 texture support enabled
20:44:49.736: Audio monitoring device:
20:44:49.736: name: Default
20:44:49.736: id: default
20:44:49.737: ---------------------------------
20:44:49.793: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:44:49.807: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
20:44:50.569: [AMF] Version 2.4.2 loaded (Compiled: 1.4.7.0, Runtime: 1.4.6.0, Library: 1;4;6;0;17.40;201710262013;CL#1475439).
20:44:50.783: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'Radeon (TM) 530 (VEN_1002/DEV_6900/SUB_8101028/REV_00c1)':
20:44:50.783: H264/AVC: Not Supported
20:44:50.783: H265/HEVC: Not Supported
20:44:50.783:

 

[Narcogen]

That's not a crash log.