Question / Help No Longer Captures My Capture Card [Razer Ripsaw]

[Germaximus]

Hi,

A couple of days ago (after trash Win 10 update) OBS Studio stopped capturing my Razer Ripsaw capture card. It detects it but it doesn't show it on the preview. I've tried de-activating and re-activating it. Rebooted PC multiple times. And just now uninstalled Streamlabs OBS and reinstalled OBS Studio to see if that might help.

For whatever reason, OBS Studio will not display my capture card anymore. However, Streamlabs OBS was showing it until I uninstalled it.

I have to do a lot of new settings and work to get Streamlabs OBS the way I want it and I don't really want to do that right now. I want to continue using OBS Studio.

Any suggestions?

 

[Harold]

Provide your OBS log.

 

[Germaximus]

Is that the upload log file option?

https://hastebin.com/wigipacesa

I also reinstalled Streamlabs OBS again just cuz uninstalling it changed nothing with OBS Studio. SLOBS still captures the Razer Ripsawn fine while OBS Studio does not.

 

[Harold]

Does razer even offer 64-bit drivers for the ripsaw?

 

[Germaximus]

I dunno what you mean. My local recordings save as flv.

As far as your question. I dunno. It's been working just fine until two days ago. And still works with SLOBS, just not OBS Studio.

 

[Harold]

Did you try using 32-bit obs studio?

 

[Germaximus]

I can't do that cuz the Elgato Stream Deck I use only works with 64bit.

 

[Meeehbs]

I'm facing the exact same problem. My Ripsaw no longer shows up in the dropdown after installing the latest Windows update. Reinstalling the driver didn't fix it. Also tried the 32-bit version of OBS, no dice.

 

[Germaximus]

Well my card shows up in OBS as selectable and Activated. It just doesn't actually show as captured in the preview so it won't show up live or anything.

 

[Meeehbs]

My God, turns out Microsoft is just ruining things for us. I did a little bit of digging and found this https://superuser.com/questions/132...ter-updating-to-windows-10-april-2018/1320059

My OBS can capture my Ripsaw properly after I turned that on.

 

[Germaximus]

lol Yeah I've already gone through that nonsense.

Microsoft is garbage for sure. I've been wishing someone would make a new OS that's as good or better than Windows and not Linux. =P

 

[ChrisZock]

has someone solved the problem? The solution above hasent helped.

 

[Germaximus]

I wish I had a solution. I don't even remember how it resolved for me. I think I kept using Streamlabs OBS until OBS Studio decided to work again. PC drives me nuts. Good luck!