Logitech BRIO not working

SchochS

SchochS

New Member
Hi there,

I was using my Logitech BRIO with OBS for some 2 years now without any problems.
Some weeks ago a curious phenomenon appeared: when starting OBS, the white light of the BRIO would turn on, but no video image shown.
Shutting down OBS and starting it a second time would fix the problem, camera would work fine.

For some days now I can't get the video to be shown any more. The camera light turns on, but no video image is visible.
I had changed all camera settings, stopped and restartet the camera, all with no success.

The camera is working flawlessly in all other applications (like Logi Tune or Zoom).

What else can that be?
How can I get my BRIO working again?

Stefan
 
SchochS

SchochS

New Member
SchochS said:
Hi there,

I was using my Logitech BRIO with OBS for some 2 years now without any problems.
Some weeks ago a curious phenomenon appeared: when starting OBS, the white light of the BRIO would turn on, but no video image shown.
Shutting down OBS and starting it a second time would fix the problem, camera would work fine.

For some days now I can't get the video to be shown any more. The camera light turns on, but no video image is visible.
I had changed all camera settings, stopped and restartet the camera, all with no success.

The camera is working flawlessly in all other applications (like Logi Tune or Zoom).

What else can that be?
How can I get my BRIO working again?

Stefan
Click to expand...
I just tested a bit back and forth, with and without Logi Tune loaded first.
Sometimes, the video is visible even with Logi Tune loaded, sometimes not. Without Logi Tune loaded, the video is visible more often, but still not always.
When I look into the Logfile, it says something about too little system ressources (I'm using a Surface 7 Pro).

Any ideas?
 
SchochS

SchochS

New Member
Update:
I just ran the 'Auto Configuration Wizzard' and the problem is gone!

I'd still be curious what caused the problem in the first place, but the main aspect is it's working again!
 
S

SnapperBug

New Member
SchochS said:
Update:
I just ran the 'Auto Configuration Wizzard' and the problem is gone!

I'd still be curious what caused the problem in the first place, but the main aspect is it's working again!
Click to expand...
Having same issue. Where can I find auto configuration wizard?
 
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