Question / Help Display capture with no image

TVidotto

TVidotto

New Member
Hi guys!

I've being using OBS for 2 years and after one last update it started to show only a red preview so I decided to switch to the multiplatform

the preview in open GL is working perfectly and showing everything (preview window http://puu.sh/gVfK8/9cac81c09b.jpg), but when I try to stream or record, the output is only audio, the video is black


I tried using the Direct3D and managed to output my camera image and images layout, but everything else from my desktop is black, including the display capture, and windows captures. At least on the Direct 3d the output is exactlly the same as the preview (a black canvas with my camera on a corner)
http://puu.sh/gVfDR/bcbe80d2a3.jpg


I am using a notebook with switchable graphics, which I believe could be causing it, the main graphic card is a Radeon HD8970M
I set both 32 and 64 version to use this graphic card but none of my cards appear on the video adapter option
http://puu.sh/gVfA9/53199a73e0.png


in resume

OpenGl
everything works on the preview
output only audio

Direct 3d
only camera and image overlays works on the preview
output exactlly the preview

Any ideas how to fix that?

Thanks!

Here is my last log file

Code: 
17:27:57: OBS 0.9.1 (64bit, windows)
17:27:57: CPU Name: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
17:27:57: CPU Speed: 2394MHz
17:27:57: Physical Cores: 4, Logical Cores: 8
17:27:57: Physical Memory: 16304MB Total, 5997MB Free
17:27:57: Windows Version: 6.2 Build 9200
17:27:57: audio settings reset:
    samples per sec: 44100
    speakers:        2
    buffering (ms):  1000

17:27:57: video settings reset:
    base resolution:   1920x1080
    output resolution: 1280x720
    fps:               24/1
17:27:58: No blackmagic support
17:27:58: Failed to start search for DeckLink devices
17:27:58: output 'adv_stream' (rtmp_output) created
17:27:58: output 'adv_ffmpeg_output' (ffmpeg_output) created
17:27:58: encoder 'streaming_h264' (obs_x264) created
17:27:58: encoder 'adv_aac0' (ffmpeg_aac) created
17:27:58: encoder 'adv_aac1' (ffmpeg_aac) created
17:27:58: encoder 'adv_aac2' (ffmpeg_aac) created
17:27:58: encoder 'adv_aac3' (ffmpeg_aac) created
17:27:58: service 'default_service' (rtmp_common) created
17:27:58: source 'Scene' (scene) created
17:27:58: source 'Monitor Capture' (monitor_capture) created
17:27:58: source 'Video Capture Device' (dshow_input) created
17:27:58: source 'Camera border' (image_source) created
17:27:58: source 'gradient left' (image_source) created
17:27:58: source 'blank' (image_source) created
17:27:58: source 'chat' (window_capture) created
17:27:58: source 'Crop' (crop_filter) created
17:27:58: source 'Color Key' (color_key_filter) created
17:27:58: source 'followers and subscribers' (window_capture) created
17:27:58: source 'Color Key' (color_key_filter) created
17:27:58: source 'Crop' (crop_filter) created
17:27:58: WASAPI: Device 'Microphone (Blue Snowball)' initialized
17:27:58: source 'Audio Input Capture' (wasapi_input_capture) created
17:27:58: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
17:27:58: source 'Audio Output Capture' (wasapi_output_capture) created
17:27:58: source 'test video' (scene) created
17:27:58: source 'Display Capture' (monitor_capture) created
17:27:58: source 'Window Capture' (window_capture) created
17:27:58: source 'Game Capture' (game_capture) created
17:27:58: source 'Display Capture 1' (monitor_capture) created
17:27:58: Video Capture Device: Using interval 416666
17:27:58: warning: deprecated pixel format used, make sure you did set range correctly
17:27:58: warning: Warning: data is not aligned! This can lead to a speedloss
17:28:00: Update check: latest version is: 0.4.2
17:28:04: warning: deprecated pixel format used, make sure you did set range correctly
17:28:09: source 'Display Capture 1' destroyed
17:30:31: warning: Channel layout not specified
17:30:31: warning: No channel layout specified. The encoder will guess the layout, but it might be incorrect.
17:30:31: warning: Using AVStream.codec.time_base as a timebase hint to the muxer is deprecated. Set AVStream.time_base instead.
17:30:31: warning: Using AVStream.codec.time_base as a timebase hint to the muxer is deprecated. Set AVStream.time_base instead.
17:30:35: Output 'adv_ffmpeg_output': stopping
17:30:35: Output 'adv_ffmpeg_output': Total frames: 113
17:30:35: Output 'adv_ffmpeg_output': Number of skipped frames: 43 (38.0531%)
17:30:54: encoder 'streaming_h264' destroyed
17:30:54: encoder 'Track4' destroyed
17:30:54: encoder 'Track3' destroyed
17:30:54: encoder 'Track2' destroyed
17:30:54: encoder 'Track1' destroyed
17:30:54: output 'adv_stream' destroyed
17:30:54: output 'adv_ffmpeg_output' destroyed
17:30:54: output 'adv_stream' (rtmp_output) created
17:30:54: output 'adv_file_output' (flv_output) created
17:30:54: encoder 'streaming_h264' (obs_x264) created
17:30:54: encoder 'adv_aac0' (ffmpeg_aac) created
17:30:54: encoder 'adv_aac1' (ffmpeg_aac) created
17:30:54: encoder 'adv_aac2' (ffmpeg_aac) created
17:30:54: encoder 'adv_aac3' (ffmpeg_aac) created
17:30:55: [x264 encoder: 'streaming_h264'] preset: veryfast
17:30:55: [x264 encoder: 'streaming_h264'] settings:
    bitrate:     2500
    buffer size: 2500
    fps_num:     24
    fps_den:     1
    width:       1280
    height:      720
    keyint:      250
    cbr:         on
17:30:56: Using ffmpeg "aac" aac encoder
17:30:56: FFmpeg AAC: bitrate: 160, channels: 2
17:30:56: [flv output: 'adv_file_output'] Writing FLV file 'C:\Users\Thiago\Videos/2015-03-30 17-30-55.flv'...
17:30:59: [flv output: 'adv_file_output'] FLV file output complete
17:30:59: Output 'adv_file_output': stopping
17:30:59: Output 'adv_file_output': Total frames: 82
17:30:59: Output 'adv_file_output': Number of skipped frames: 33 (40.2439%)
17:31:04: encoder 'streaming_h264' destroyed
17:31:04: encoder 'Track4' destroyed
17:31:04: encoder 'Track3' destroyed
17:31:04: encoder 'Track2' destroyed
17:31:04: encoder 'Track1' destroyed
17:31:04: warning: 2 frames left in the queue on closing
17:31:04: output 'adv_stream' destroyed
17:31:04: output 'adv_file_output' destroyed
17:31:04: Freeing OBS context data
17:31:04:     14 user source(s) were remaining
17:31:04: source 'Scene' destroyed
17:31:04: source 'Monitor Capture' destroyed
17:31:04: source 'gradient left' destroyed
17:31:04: source 'Color Key' destroyed
17:31:04: source 'Crop' destroyed
17:31:04: source 'chat' destroyed
17:31:04: source 'Video Capture Device' destroyed
17:31:05: source 'Camera border' destroyed
17:31:05: source 'blank' destroyed
17:31:05: source 'Crop' destroyed
17:31:05: source 'Color Key' destroyed
17:31:05: source 'followers and subscribers' destroyed
17:31:05: source 'Audio Input Capture' destroyed
17:31:05: WASAPI: Device 'Microphone (Blue Snowball)' Terminated
17:31:05: source 'Audio Output Capture' destroyed
17:31:05: WASAPI: Device 'Speakers (Realtek High Definition Audio)' Terminated
17:31:05: source 'test video' destroyed
17:31:05: source 'Display Capture' destroyed
17:31:05: source 'Window Capture' destroyed
17:31:05: source 'Game Capture' destroyed
17:31:05: service 'default_service' destroyed
17:31:05:     1 service(s) were remaining
17:31:05: Number of memory leaks: 0
 
R

Radzaquiel

Member
I think it is indeed coming from your switchable graphics...can you "force/block" your GPU choice on Radeon before starting OBS ? All programs you want to capture must use the same GPU.
 
Last edited:
TVidotto

TVidotto

New Member
yes, I can but it is not solving
I have all the versions on a high performance setting
I added the 6 exe files ( obs64/32 get-graphics-offset64/32 and inject-helper64/32 )on the High performace list

I also marked all of them to have admistrator privilegies on the properties and still I cant output what I see on the preview window

-----

UPDATE

worked after taking off the option of downscaling the output and using OpenGL.

I tested all the downscale filter and looks like the problem was with the Bicubic one, all the other 2 are working
 
R

Radzaquiel

Member
Oh yeah that's true: there's problems with Bicubic ! (sorry to have forgotten that ^^') Lanczos is the best sampling method right now ;)
 
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