FrogSpawns
Member
Quick backstory - I stream games for a living.
I have Xfinity. It's been mostly fine for 3+years. About a month ago, I started having issues where I would start dropping frames. In the beginning, it would happen every 3-4 minutes, and last about 10 seconds or so. This would be rinse/repeat for literally hours, all stream long. I would do test streams and find that these connection issues would still happen during the day and morning, but were MUCH more prolific at night (when I'm streaming).
As you can imagine, this is detrimental to my stream and therefore my livelihood.
I feel like I've tried literally everything and I just don't know what to do/what I might be missing at a certain point.
So far I've:
PS: The encoding lag in the log is expected. I do something at the end of the stream very briefly which always incurs that.
PSPS: Some streams are worse than others, some times, we'll have 10+ lag sessions, sometimes, we'll have 2.
Does anyone have any ideas? I'm willing to try absolutely anything at this point.
I have Xfinity. It's been mostly fine for 3+years. About a month ago, I started having issues where I would start dropping frames. In the beginning, it would happen every 3-4 minutes, and last about 10 seconds or so. This would be rinse/repeat for literally hours, all stream long. I would do test streams and find that these connection issues would still happen during the day and morning, but were MUCH more prolific at night (when I'm streaming).
As you can imagine, this is detrimental to my stream and therefore my livelihood.
I feel like I've tried literally everything and I just don't know what to do/what I might be missing at a certain point.
So far I've:
- Had 4 Xfinity techs come out, including a supervisor. They all said they saw no problems. Thing is, they usually come around the afternoon, latest 4PM. That's not when the problems usually start happening. They even put a monitor on my modem to "ping" it every 10 minutes for a week. They saw no issues.
- Recreated the problem on:
- Two different PCs
- Two different streaming software
- A fresh install of said streaming software
- Two different ethernet cables
- Wifi AND wired connection
- Two different modem/router setups. One was the the one Xfinity gave me, the other setup was my own with an S33 modem.
PS: The encoding lag in the log is expected. I do something at the end of the stream very briefly which always incurs that.
PSPS: Some streams are worse than others, some times, we'll have 10+ lag sessions, sometimes, we'll have 2.
Does anyone have any ideas? I'm willing to try absolutely anything at this point.