Crash with Kernelbase.dll problem

[CallMe233]

I update to 27.2.3. The crash problem occurs when I try to open the software. I tried some old versions and they still didn't work.
This is the log for 27.2.2(32-bit) and 27.2.0(64-bit).
Any help from anyone is greatly appreciated.

Unhandled exception: e06d7363
Date/Time: 2022-03-10, 19:10:27
Fault address: 761FB922 (c:\windows\system32\kernelbase.dll)
libobs version: 27.2.2 (32-bit)
Windows version: 10.0 build 19044 (release: 2009; revision: 1566; 64-bit)
CPU: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz

Unhandled exception: e06d7363
Date/Time: 2022-03-10, 18:56:36
Fault address: 7FFDB8A44F69 (c:\windows\system32\kernelbase.dll)
libobs version: 27.2.0 (64-bit)
Windows version: 10.0 build 19044 (release: 2009; revision: 1566; 64-bit)
CPU: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz

 

[cyclemat]

1. update all drivers from the manufacture homepage



2. Update Bios



3. check you ram with memtest

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

4. Check you windows files

Start CMD as Admin

type in

dism /Online /Cleanup-Image /ScanHealth

when finished

sfc /scannow

 

[Harold]

This specific crash is caused by your intel igpu drivers being out of date.

You need to update your Intel video driver. You have 2 ways you can do this: Update using the Intel Driver & Support Assistant, available at this link: https://www.intel.com/content/www/us/en/support/detect.html Update by selecting the appropriate driver for your OS and GPU, at this link: https://downloadcenter.intel.com/product/80939/Graphics-Drivers Always reboot your PC once your drivers are updated, even if you are not prompted to.

Graphics Driver Installation Error: "Your system has a...

Solution for how to install Intel Graphics Driver 26.20.100.8141 or newer when receiving Original Equipment Manufacturer (OEM) installation errors.

www.intel.co.uk

 

[CallMe233]

This specific crash is caused by your intel igpu drivers being out of date.

Graphics Driver Installation Error: "Your system has a...

Solution for how to install Intel Graphics Driver 26.20.100.8141 or newer when receiving Original Equipment Manufacturer (OEM) installation errors.

www.intel.co.uk

It worked! Thank you very much!