yatt
New Member
Good day.
I've identified an issue with the update process to the latest version that I consider a bug. I do not require support to resolve an issue, but thought I should provide the feedback in case you would like to do something about it.
Thanks.
Issue:
------------------
I recently updated to the latest version 28.0.1 (64-bit) after the application prompted me to install an update.
The update appeared to be successful without and warnings or errors.
The next time I tried to use OBS, I was presented with the following error message:
Starting the output failed. Please check the log for details.
Note: If you are using the NVENC or AMD encoders, make sure your video drivers are up to date.
In the log file I see:
"18:55:18.479: [jim-nvenc] Current driver version does not support this NVENC version, please upgrade your driver"
After installing the latest nvidia driver, it appears to work again.
Expected Outcome:
---------------------
If the older driver is not supported, then I would expect the installer to warn that proceeding without updating the driver would result in a non-working installation, and give the option to cancel the update.
I've identified an issue with the update process to the latest version that I consider a bug. I do not require support to resolve an issue, but thought I should provide the feedback in case you would like to do something about it.
Thanks.
Issue:
------------------
I recently updated to the latest version 28.0.1 (64-bit) after the application prompted me to install an update.
The update appeared to be successful without and warnings or errors.
The next time I tried to use OBS, I was presented with the following error message:
Starting the output failed. Please check the log for details.
Note: If you are using the NVENC or AMD encoders, make sure your video drivers are up to date.
In the log file I see:
"18:55:18.479: [jim-nvenc] Current driver version does not support this NVENC version, please upgrade your driver"
After installing the latest nvidia driver, it appears to work again.
Expected Outcome:
---------------------
If the older driver is not supported, then I would expect the installer to warn that proceeding without updating the driver would result in a non-working installation, and give the option to cancel the update.